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Article
Publication date: 3 June 2021

Xiaoxiao Wang, Ruiting Shi and Ting Wang

Due to the different actual construction conditions in different cities, the requirements for community livability may also differ due to different geographical locations and…

Abstract

Purpose

Due to the different actual construction conditions in different cities, the requirements for community livability may also differ due to different geographical locations and urban construction priorities. The research system in this paper can be applied to study similar old communities in old urban areas. The indicator system would need to be adjusted in different places, based on specific construction situations and higher planning requirements. This process would provide valuable insights for effective construction projects that support the livability of the old communities.

Design/methodology/approach

Based on sustainable and people-oriented development principles, this study considered the development of old urban communities during today’s rapid urban renewal and development. Using previous literature and related research experience, this study established an evaluation indicator system to assess the livability of old urban communities. Based on the local resident experience and satisfaction, the study investigated current weaknesses in the construction of livable old urban communities and developed corresponding recommendations for reform based on these. The goal was to provide guidance and recommendations for renewing old communities in during urban development and further promote the sustainable development of the city.

Findings

Based on the people-oriented principle and focusing on old urban communities as the research object, this study constructed an evaluation indicator system to evaluate the livability of urban old communities. The goal was to identify the weaknesses in the construction of old urban communities, with a focus on livability. Using the Bei’anmen community in Nanjing as a case study, the AHP method and fuzzy comprehensive evaluation method were applied to evaluate the overall target level and specific indicators, with the goal of assessing the level of livability in the Bei’anmen community.[AQ2] The results show that the livability of the Bei’anmen community is “very poor,” with significant room for improvements in community livability. This study also proposed corresponding measures for improving problems related to livability in the old urban community. Establishing the indicator system may help evaluate the livability of similar old communities in Nanjing and the same types of old communities in other cities. Understanding the overall livability of communities under construction can help identify weaknesses in other own construction approaches and may inform appropriate steps to improve the sustainable construction of the community in the wave of continuous urban renewal. This may realize the further development of livability in the community.

Originality/value

The community is an integral part of the city and strengthening the community’s civilization can support a harmonious and stable social environment. In constructing livable communities, improving the community civilization can promote social progress and civilization, promote social harmony and support the harmonious and sustainable development of communities. To strengthen the construction of a livable community, it is important to apply a residential perspective and provide a good platform for managing community participation and interaction. This may include organizing community-level cultural activities and strengthening communication between residents to increase the residents’ affection for the community. This would enhance the residents’ sense of belonging, forming a harmonious and stable atmosphere of community life, mutual help and mutual tolerance.

Article
Publication date: 2 May 2024

Jiaxin (Sylvia) Wang and Xiaoxiao Fu

This study aims to examine the influence of perceived organizational support (POS) on boundary-spanning behaviors (BSBs) among frontline employees in the hospitality industry. It…

Abstract

Purpose

This study aims to examine the influence of perceived organizational support (POS) on boundary-spanning behaviors (BSBs) among frontline employees in the hospitality industry. It also considered perceived supervisory support (PSS) as a moderating factor within a conceptual model.

Design/methodology/approach

Data were gathered from 651 full-time hospitality employees across 12 hotels in China. The analysis of the data used confirmatory factor analysis and structural equation modeling.

Findings

The findings revealed that POS influences hospitality boundary spanners’ BSBs, specifically external representation (ER), internal influence (II) and service delivery (SD). In addition, PSS moderates the relationship between POS and these frontline employees’ behaviors.

Practical implications

This study offers practical strategies for hospitality professionals to enhance frontline employees’ BSBs and foster supportive workplaces that drive employee excellence. These strategies encompass cultivating a supportive organizational culture, implementing supportive measures, fostering a sense of belonging among employees and ensuring supervisors’ well-being and competence in supporting their teams during daily interactions. These actions effectively motivate customer-contact employees to excel in their performance.

Originality/value

Fostering a helpful attitude in frontline employees is crucial for service firms’ success. Hospitality organizations must provide support to achieve this. Few studies have explored how organizational support contributes positively to the BSBs of customer-contact employees. This study goes beyond oversimplification and delves into the nuanced interplay between perceived support (POS and PSS) and hospitality frontline employees’ BSBs, focusing on ER, II and SD. The moderated mediating model enhances the understanding of support dynamics in the organizational context.

Details

International Journal of Contemporary Hospitality Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 25 November 2020

Jiaxin (Sylvia) Wang, Xiaoxiao Fu and Youcheng Wang

This study aims to investigate the antecedents of frontline employees’ boundary-spanning behaviors in the hospitality industry. Anchored in transactional stress theory, affective…

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Abstract

Purpose

This study aims to investigate the antecedents of frontline employees’ boundary-spanning behaviors in the hospitality industry. Anchored in transactional stress theory, affective events theory and motivation theories, a conceptual model was built to explore the impacts of hindrance stressors on boundary-spanning behavior.

Design/methodology/approach

Data were collected from frontline employees in the hospitality industry in the USA. Confirmatory factor analysis and structural equation modeling were used.

Findings

The findings revealed that despite hindrance stressors’ negative indirect impact on frontline employees’ boundary-spanning behaviors, intrinsic motivation worked effectively to reduce hindrance stress and influence subsequent emotions leading to boundary-spanning behaviors.

Practical implications

This study provides substantial and detailed strategies for hospitality practitioners who are pressed to alleviate the hindrance stressors from which frontline employees frequently suffer, foster employees’ positive emotions and ease negative emotions while promoting boundary-spanning behaviors. Cultivation of employees’ intrinsic motivation and emotional management is encouraged, as is effective organizational structure and management intervention. All of these are deemed helpful in buffering employees’ work-related stress while motivating them to go above and beyond their nominal duties.

Originality/value

Very few studies have examined how “bad” hindrance stressors affect boundary-spanning behaviors. Rather than suggesting that hindrance stressors are relevant only to counterproductive behaviors, this study extends both the stress and boundary-spanning literature by uncovering the impact of hindrance stressors on frontline employees’ boundary-spanning behaviors while accounting for the roles of workers’ motivation and emotion.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 18 August 2022

Bingna Lin, Saerom Wang, Xiaoxiao Fu and Xiaoli Yi

This paper aims to explore the relationships among local food consumption experience, cultural competence, eudaimonia, and behavioral intention. Building upon acculturation…

1554

Abstract

Purpose

This paper aims to explore the relationships among local food consumption experience, cultural competence, eudaimonia, and behavioral intention. Building upon acculturation theory, need hierarchy theory and self-determination theory, the current study develops a conceptual model of local food consumption as international tourists’ acculturation process.

Design/methodology/approach

This study collects data from 305 Chinese outbound tourists and uses partial least squares-structural equation modeling to examine the developed model.

Findings

The findings reveal a significant effect of the local food consumption experience, consisting of novel, authentic, sensory and social dimensions, on cultural competence, which subsequently evokes eudaimonia and behavioral response toward local food. The mediating effect of cultural competence is also confirmed.

Practical implications

Destination marketers and restaurant managers should recognize local food consumption as a meaningful tool that contributes to tourists’ cultural competence and eudaimonic well-being during travel. They should strive to craft an indigenous consumption setting and provide employee training on the history and culture of local food, helping tourists understand local food customs and embrace different food cultures.

Originality/value

To the best of the authors’ knowledge, very few studies have attempted to examine the meaningful consequences of local food consumption through the theoretical lens of acculturation. This study dives into international tourists’ local food consumption and pioneers a conceptual model to capture how local food consumption experience provokes their eudaimonia and behavioral desires through the mechanism of cultural competence.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 5 May 2021

Xiaoxiao Fu, Bingna Lin and Yao-Chin Wang

Grounded in the theory of mental budgeting, this paper aims to investigate how the regret and perfectionism of exposition attendees influences their purchasing strategy.

Abstract

Purpose

Grounded in the theory of mental budgeting, this paper aims to investigate how the regret and perfectionism of exposition attendees influences their purchasing strategy.

Design/methodology/approach

This research collected on-site data at a well-established specialty food exposition in China. Confirmatory factor analysis and structural equation modeling were applied to test the proposed model.

Findings

The findings confirm the effect of psychological mechanism (regret and perfectionism) on exposition attendees’ purchasing strategy as one that boosts/impairs their confidence in purchasing healthy food at the exposition. Specifically, regret and perfectionism show differential contributions to purchasing strategy dimensions. Variety seeking has a positive effect, whereas price consciousness has a negative effect, on purchase confidence.

Practical implications

Event organizers and exhibitors should understand attendees’ consumption-related psychological mechanism and devise effective management and marketing strategies for optimal consumption experiences at expositions. They can create an informative and worry-free experience that facilitates a pleasant thought process to reduce uncertainty in attendees’ on-site decision-making.

Originality/value

The current research pioneered a unique model conceptualizing the important, yet underexplored, phenomenon of purchasing mechanism in the exposition setting. Addressing the emerging interest in food expositions, to the best of the authors’ knowledge, this study is the first for examining purchasing mechanism from the perspective of mental budgeting, providing insightful knowledge about how the psychological mechanism affects exposition attendees’ pre-purchase evaluation and confidence toward purchasing healthy food at expositions.

Details

International Journal of Contemporary Hospitality Management, vol. 33 no. 7
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 28 June 2022

Bingna Lin, Xiaoxiao Fu and Lu Lu

This study aims to investigate diners’ self-presentation mechanism as manifested in foodstagramming. Drawing upon the social cognitive and self-presentation theories, this study…

Abstract

Purpose

This study aims to investigate diners’ self-presentation mechanism as manifested in foodstagramming. Drawing upon the social cognitive and self-presentation theories, this study develops a conceptual model to examine the relationships among food experiential value (i.e. extrinsic value and intrinsic value), self-efficacy, strategic self-presentation and self-presentation outcomes.

Design/methodology/approach

The authors adopt a multi-study approach with two empirical studies (Study 1: tourists, n = 254; Study 2: residents, n = 252) and use partial least squares structural equation modeling to test the proposed model.

Findings

The results consistently show significant effects of extrinsic value, intrinsic value and self-efficacy on strategic self-presentation, which subsequently evokes perceived enjoyment and behavioral intention. The impact of food experiential value on self-efficacy varies between tourists and residents. The mediating effects of self-efficacy and strategic self-presentation are also confirmed.

Practical implications

Restaurant managers and destination marketers should acknowledge the importance of food experience as expressive capital and recognize self-presentation as a meaningful tool that links restaurant food experience with consumers’ personal branding. Businesses should strive to create a desired experiential setting shaped by food price, restaurant service, food aesthetics and consumers’ feelings, allowing diners to translate these stimuli into self-presentational resources.

Originality/value

This study dives into an important, yet under-examined, phenomenon of foodstagramming. To the best of the authors’ knowledge, this study is the first to theoretically link food experience to foodstagramming behavior via a self-presentation mechanism. Findings provide important theoretical and managerial implications.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 12
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 30 October 2018

Changsheng Wang, Xiaoxiao Sun, Xiangkui Zhang and Ping Hu

A higher-order Reissner-Mindlin plate element method is presented based on the framework of assumed stress quasi-conforming method and Hellinger-Reissner variational principle. A…

Abstract

Purpose

A higher-order Reissner-Mindlin plate element method is presented based on the framework of assumed stress quasi-conforming method and Hellinger-Reissner variational principle. A novel six-node triangular plate element is proposed by utilizing this method for the static and free vibration analysis of Reissner-Mindlin plates.

Design/methodology/approach

First, the initial assumed stress field is derived by using the fundamental analytical solutions which satisfy all governing equations. Then the stress matrix is treated as the weighted function to weaken the strain-displacement equations after the strains are derived by using the constitutive equations. Finally, the arbitrary order Timoshenko beam function is adopted as the string-net functions along each side of the element for strain integration.

Findings

The proposed element can pass patch test and is free from shear locking and spurious zero energy modes. Numerical tests show that the element can give high-accurate solutions, good convergence and is a good competitor to other models.

Originality/value

This work gives new formulations to develop high-order Reissner-Mindlin plate element, and the new strategy exhibits advantages of both analytical and discrete methods.

Article
Publication date: 5 May 2020

Bingna Lin and Xiaoxiao Fu

The purpose of this paper is to offer an up-to-date review of the gaze, proposing new research agendas with regard to the various gazes actively operating at destinations.

1221

Abstract

Purpose

The purpose of this paper is to offer an up-to-date review of the gaze, proposing new research agendas with regard to the various gazes actively operating at destinations.

Design/methodology/approach

The study thoroughly and systematically reviewed the existing literature by gathering papers related to gaze research in tourism contexts. Analysis of existing knowledge is centered around the gaze and a triadic framework among three key stakeholders.

Findings

A theoretical schema of the gaze was developed via a thorough examination of existing studies. The framework disclosed the subject of the gaze, be it tourist-initiated and/or host-initiated, and tourist–host interactions. Along with five dominant types (tourist gaze, intratourist gaze, local gaze, mutual gaze and reverse gaze), a triadic framework among stakeholders was further revealed.

Originality/value

The literature review provides meaningful insights into gaze research in the tourism field, representing the first effort to delineate relationships among relevant stakeholders. Further, this study proposes future research priorities related to the tourist–host relationship for destination experience development.

Propósito

El propósito de esta investigación es ofrecer una reseña actualizada de la mirada del turista y proponer nuevas agendas de investigación sobre las diversas miradas que funcionan activamente en los destinos.

Diseño/metodología/método

Este estudio revisó de manera exhaustiva y sistemática la literatura existente sobre la mirada del turista mediante la recopilación de estudios e investigaciones relacionados. El análisis del conocimiento actual está enfocado en la mirada del turista y en el marco tripartito entre las tres principales partes interesadas.

Resultados

A través del examen exhaustivo de los estudios existentes, se desarrolló un modelo teórico de la mirada del turista. El marco revela el objecto de la mirada del turista, ya sea iniciada por el turista y/o por el anfitrión, y las interacciones entre ambos. Junto con los cinco tipos principales de mirada (turista, intra-turista, local, mutua e inversa), el marco tripartito entre las partes interesadas se reveló a detalle.

Originalidad/valor

La reseña bibliográfica ofrece una comprensión a fondo de la investigación y los estudios sobre la mirada del turista, lo cual representa el primer intento de delinear las relaciones entre las partes interesadas. Además, en el estudio se proponen prioridades de investigación relacionadas a la relación turista-anfitrión para el desarrollo de futuras experiencias turísticas.

Article
Publication date: 25 January 2019

Xiaoxiao Shi, Qingpu Zhang and Zuolong Zheng

The purpose of this paper is to analyze the inverted U-shaped relationship between external search in the collaboration network and firm innovation outcomes. It also seeks to…

1679

Abstract

Purpose

The purpose of this paper is to analyze the inverted U-shaped relationship between external search in the collaboration network and firm innovation outcomes. It also seeks to explore whether these curvilinear relationships are moderated by the network centrality and structural holes in the knowledge network.

Design/methodology/approach

In this empirical research, the authors collected a sample of patents in the smartphone industry over the period of 2000-2017. Then the authors examined the direct roles of external search breadth and depth in the collaboration network and the moderating role of network embeddedness in the knowledge network by using negative binomial regression.

Findings

Results found that external search in the collaboration network contributes more to firm innovation outcomes when the breadth and depth of the external search are moderate rather than high or low. Furthermore, both network centrality and structural holes in the knowledge network have positive effects on the external search breadth – innovation outcomes and external search depth – innovation outcomes relationships.

Research limitations/implications

The authors collected the patent data within the single industry and excluded other types of industries. This may limit the generalization of the findings.

Practical implications

The paper has practical implications for adopting appropriate search strategies in the collaboration network and developing a better understanding of the effect of network embeddedness in the knowledge network on firm innovation outcomes. The findings suggest future directions for technology-intensive industries to improve their innovation output.

Originality/value

This study adds value to open innovation literature by pointing out a curvilinear relationship (inverted U-shaped) between external search breadth/depth and innovation outcomes in collaboration networks, in contrast to studies focused on firms’ external collaboration strategies in a certain industry context. Furthermore, this study reinforces the key contingent role of embeddedness in knowledge networks. This study provides a valuable theoretical framework of innovation outcome determinants by connecting the network perspective of open innovation theory with an embeddedness view.

Details

Journal of Knowledge Management, vol. 23 no. 10
Type: Research Article
ISSN: 1367-3270

Keywords

Article
Publication date: 11 October 2022

Xiaoxiao Song, Huimin Gu, Yunpeng Li and Weijiao Ye

Trust has emerged as a crucial research topic in the sharing economy. However, scholarship on trust in sharing accommodation remains limited. By using stakeholder theory, this…

Abstract

Purpose

Trust has emerged as a crucial research topic in the sharing economy. However, scholarship on trust in sharing accommodation remains limited. By using stakeholder theory, this study aims to provide a systematic framework for integrating trust among multiple stakeholders and identify potential knowledge gaps and future research directions for trust in sharing accommodation.

Design/methodology/approach

The authors select papers using a combination of multiple keywords from EBSCOhost and Web of Science. The analysis includes 172 journal papers published between 2011 and 2021. The authors conduct a systematic review through thematic content analysis, and each paper is analyzed using manual coding.

Findings

The analysis shows that key stakeholders for trust building in sharing accommodation include consumers, hosts, platforms, residents and governments, with most studies focusing on the consumer perspective. The study integrates various trust antecedents and outcomes from the above multistakeholder. Second, this study summarizes the most commonly used theories, and more diversified theories could be applied to future research. Third, this study finds that most studies use quantitative methods, and researchers should introduce more integrated methodologies such as machine learning on a large scale. Furthermore, the current research disciplinary paradigm should be extended to multidisciplinary and interdisciplinary approaches to promote innovation in trust research. Finally, the COVID-19 pandemic has brought both challenges and opportunities to industry as well as researchers, and more institutional rather than commercial perspectives need to be addressed.

Research limitations/implications

The study contributes to the trust and the sharing economy literature by providing a systematic framework for integrating trust from multistakeholder perspectives. The study also points out several future research directions by combining micro and macro multistakeholder perspectives, identifying more diversified theories and methodologies and specifying multidisciplinary and interdisciplinary approaches.

Originality/value

The study advances knowledge by providing a systematic framework for integrating trust among multiple stakeholders and proposing future research directions for trust in sharing accommodation.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 4
Type: Research Article
ISSN: 0959-6119

Keywords

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